Question 1

What if they don't have the phone I picked?

Accepted Answer

You don't pick their phone — they do. You choose the artwork; they redeem and select the exact model they own at checkout.

Question 2

How fast does it ship?

Accepted Answer

After they redeem, the case ships free in 2–4 business days to the address they provide.

Question 3

Can I send anonymously?

Accepted Answer

Yes. Use the anonymous sender option in the gift flow — your name won't appear on their message.

Question 4

What if they don't like it?

Accepted Answer

We offer 30-day returns on redeemed orders so they can shop with confidence.

Question 5

How does redemption work?

Accepted Answer

You pick a design and add a personal note at checkout. We email or text them a redemption link — they choose their phone model and we ship it free.

Question 6

Can I schedule the gift for a specific date?

Accepted Answer

Yes — schedule delivery for birthdays, holidays, or any moment. The gift email arrives on the date you choose.

Question 7

Can I send gifts to multiple people at once?

Accepted Answer

Yes — add up to 5 recipients in one order. Each person gets their own redemption link and picks their own model.

Question 8

Do gift codes expire?

Accepted Answer

Gift codes are valid for 12 months from purchase — plenty of time to redeem without pressure.

Frequently Asked Questions

Didn't find your answer?